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59 Delacon Jobs
Support Engineer
Delacon
posted 2d ago
Job Role Insights
Key skills for the job
Job Description
- Help develop and recommend improvements to basic and less complex application support processes and procedures.
- Review, analyze and prioritize incoming incident tickets and user requests.
- Help perform programming, configuration, testing and deployment of fixes or updates for application version releases.
- Keep an open channel of communication with users and respond to basic application support requests and needs.
- Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelors degree in a related field or equivalent experience
Employment Type: Full Time, Permanent
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