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DBS Bank
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175 DBS Bank Jobs
Officer, Customer Service Officer
2-4 years
₹ 3 - 6L/yr (AmbitionBox estimate)
Hubli, Mangaluru, Mysuru / Mysore + 2 more
1 vacancy
Officer, Customer Service Officer
DBS Bank
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt processing of cheques, demand drafts, dividend warrants, pay orders other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Good Computer Knowledge
Employment Type: Full Time, Permanent
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Rating based on 13 Customer Service Officer
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Anonymous · Banking Operations
in Vijayawada
Goid
Staff should not support at any time
Read 13 reviewsCustomer Service Officer salary at DBS Bank
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DBS Bank Benefits
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