Healthcare Consultant

About VyasLife. Job Description – Healthcare Consultant (Customer Experience Team). VyasLife (https:// vyaslife.com) is a leading healthcare communications and technology company that. provides services to clients globally. Our mission is to help healthcare organizations improve health and. business outcomes by combining modern technology, analytics, and medical expertise

VyasLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive. environment for all employees

About The Role – Healthcare Consultant. Join VyasLife, a rapidly growing startup in the healthcare technology and services industry. We are dedicated to. revolutionizing healthcare delivery by leveraging technology to enhance patient care and service efficiency

As a Healthcare Consultant in the Customer Experience Team, you will serve as the liaison between our. company, doctors, and pharmaceutical companies. You will represent VyasLife through communication and. digital engagement within the healthcare ecosystem, building brand presence and trust with healthcare. practitioners and pharmaceutical companies, both online and in-person

You will help our customers — including doctors, top hospitals, pharmaceutical and medical device companies,. and government agencies — see the benefits of our solutions. As a key member of our entrepreneurial team, you. will play a vital role in communicating with doctors and pharmaceutical companies

If you are passionate about using your management and healthcare expertise to shape the future of healthcare. and business, this is the job for you

Location: Pune, INDIA. Roles & Responsibilities. Establish and implement strategic partnerships with key accounts

Serve as the primary point of contact for these accounts, coordinating with internal teams (Delivery,. Sales, Product) and customer stakeholders

Ensure customer satisfaction and resolve issues promptly, aiming for repeat business as a key. performance indicator

Engage with doctors and clients regularly to build long-term relationships

Prepare project plans with the content team and monitor progress to ensure timely delivery of. assignments

Present and communicate company offerings to clients, signing them up for our services

Lead external scientific/clinical exchanges with the medical community, bringing customer insights back. into the organization through various interactions and activities

Manage the on boarding, implementation, training, and retention of assigned projects

Act as the day-to-day contact for assigned accounts, building trust, and identifying opportunities to add. value

Establish a trusted advisor relationship with stakeholders, driving continued value from our products. and services

Communicate effectively with client partners to understand needs, maximize retention and growth, and. share insights

Enhance existing processes and initiatives to improve healthcare professional engagement

Work with the sales and marketing team to support project closures and develop case studies

Personality Traits & Professional Requirements. We are seeking a proactive individual with a strong results-oriented mindset, passionate about building and. maintaining customer relationships and networking. The ideal candidate will support the sales team, onboard. and train clients, and work to minimize churn. They should possess a professional and positive outlook, with the. ability to provide medical and clinical insights for client projects and enhance the customer experience through. proactive communication

Successful candidates must be analytical, quick to learn new systems, and effective communicators who engage. with client partners, maximize value, and develop strategies to expand our customer base

Qualifications. BDS/MBBS/Life Sciences professional with an MBA and a passion for evidence-based medicine

Between 3-5 years of experience in a healthcare consulting or project management setting

Excellent communicator with strong skills in both medicine and life sciences

Enthusiastic about writing, speaking, and breaking the ice in social settings

Believes in the broader role of doctors in the business of medicine

Willing to travel and meet people with diverse healthcare backgrounds

Strong belief in technology’s role in the future of medicine

Desire to create an impact in a dynamic, startup environment

What We Offer. An opportunity to be part of a pioneering company making a real impact in the healthcare industry

Competitive salary and benefits package

Professional development and career advancement opportunities

A dynamic, innovative, and supportive work environment

How To Apply. Send your latest and updated CV/resume via email to careers@vyaslife.com. Show more Show less