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Inviting Applications For Non-Voice Roles | Ahmedabad Location

0-1 years

Ahmedabad, Surat, Vadodara

1 vacancy

Inviting Applications For Non-Voice Roles | Ahmedabad Location

Genpact

posted 13d ago

Job Role Insights

Flexible timing

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Inviting Applications for the role of Non-Voice- Ahmedabad Location


Role: Non-Voice

Work Location: Ahmedabad

Shifts- Flexible with any shifts

Work Module- Work from Office


Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment


Responsibilities

  • Provide resolution to maintain standards of quality.
  • Review content and provide resolution based on prescribed guidelines.
  • Recognize trends and patterns and raise issues timely.
  • Provide insights to help improve the support to the users.
  • Maintain a thorough understanding of process and policies.
  • Provide excellent customer service to our customers.

Qualifications we seek in you

Minimum qualifications

  • Any Graduate
  • Only Freshers are eligible.
  • Fluency in English Language

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills.
  • Problem solving skills with customer centric approach.
  • Must be able to work on a flexible schedule (including weekend shift work)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

**Note: Please keep your E-Aadhar card handy while appearing for interview.



Employment Type: Full Time, Permanent

Read full job description

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What people at Genpact are saying

What Genpact employees are saying about work life

based on 31.6k employees
60%
84%
70%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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Hyderabad Office
Hyderabad-Gachibowli SEZ: 3rd & 4th Floor, Block 2 DLF Cyber city, Plot No. 129-132, Opp. A.P.H.B. Colony, Gachibowli, Hyderabad. Hyderabad
500019
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