Outlet Incharge

Store Operations: In-depth knowledge of store operations, including inventory management, staffing, and customer service.

Staff Supervision: Experience in supervising and scheduling staff to ensure smooth operations.

Inventory Management: Ability to manage stock levels, order supplies, and minimize waste.

Role & responsibilities Customer Relationship Management: Skilled in building and maintaining strong customer relationships.

Daily Operations: Ensure the store operates efficiently, meeting daily sales targets and maintaining quality standards.

Hygiene and Quality: Maintain high standards of hygiene and quality, ensuring compliance with health regulations.

Customer Satisfaction: Monitor and improve customer satisfaction through excellent service and prompt issue resolution.

Financial Performance: Manage store finances, including cash handling, budgeting, and cost control.

Shift Operations: Ensure that the shift runs smoothly, with all tasks completed efficiently.

Customer Satisfaction: Address customer concerns promptly and ensure a high level of satisfaction.

Staff Performance: Monitor and evaluate staff performance, providing feedback and support as needed.

Adherence to SOPs: Ensure that all staff follow the companys Standard Operating Procedures (SOPs).