About Us Cynclys end-to-end software solutions connect designers, retailers, manufacturers, contractors, and consumers to make spaces amazing. With the worlds largest repository of product content, we equip customers with the design and manufacturing software products to transform vision into reality. From inspiration to installation, Cyncly transforms how spaces are imagined, designed, sold, managed, and made.
Cynclys brands include Compusoft, 2020, 3CAD, Access IT (contract ERP), FeneTech, First Degree Systems, Focco, GO-2B, M3B, Promob, Soft Tech, RFMS, and Virtual Worlds.
About the Role You will be part of our newly formed Global collections team servicing 23 countries across the world chasing outstanding invoices.
Availability from 12:30 pm IST to 9:30 pm IST is a requirement for this role.
Main Responsibilities:
Making chase calls to customers.
Sending chase emails to customers.
Sending out monthly statements.
Manage the dunning process.
Supporting customer success with putting accounts on stop.
Required Qualifications and Experience:
Minimum of 2 years experience in a collections role.
Required Skills and Competencies:
Proficient English language skills, any other language would be an asset.
Ability to time manage and prioritize.
Ability to work with a segregated team in different time zones.
Use of Microsoft Office including Excel, Teams and PowerPoint.
Attention to detail.
Service oriented.
Excellent written/communication skills.
Working for Us At Cyncly, we are a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.
You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.
Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.
That s who we are: A team that recognizes our strength is in working together to not only get things done but also lead the industry with a bold approach that s dedicated to making our customers better. Come join us!