AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
9 Cybrilla Jobs
Solution Engineer - Customer Success
1-2 years
Bangalore / Bengaluru
1 vacancy
Solution Engineer - Customer Success
Cybrilla
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for providing technical solutions to existing and prospective Fintech and Enterprise customers throughout the implementation stage of the onboarding cycle.
- Ensure new customers are onboarded with the right mix of products. Existing customers can design their product using an appropriate mix of FP products.
- You will become an SME for all products and assets of Cybrilla and collaborate with the product team to improve the product better.
- Guide and train clients or partners to help them understand product technical capabilities to add business value.
- Perform R&D with third parties APIs or other products to guide the product team to improve products for better Customer experience.
- Participate in Product demos and seek clarifications, test features released by the product team from Customers lens.
- Willing to debug and troubleshoot advanced technical issues and help internal teams whenever required.
- Willing to think outside the box, prototype solutions if possible and present it to teams internally that could be taken up as product enhancements.
The Skills and Experience Required:
Must have skills
- At Least 1 to 2 years of experience in Customer Support / Customer facing role.
- Strong understanding Javascript, API (Strong skills).
- Database technologies MySQL.
- Significant experience in Customer facing roles.
Good to have skills:
- Experience in automations is welcomed.
- Any experience in data migration activity is welcomed.
- Have worked on ETL projects.
Employment Type: Full Time, Permanent
Read full job description What people at Cybrilla are saying
Similar Jobs for you
Senior Software Developer - FP"> Senior Software Developer - FP
4-10 Yrs
Bangalore / Bengaluru
Head - Customer Success"> Head - Customer Success
8-11 Yrs
Bangalore / Bengaluru
Product Manager - AMC initiatives"> Product Manager - AMC initiatives
3-6 Yrs
Bangalore / Bengaluru
Recently Viewed
Share an Interview
How was your last interview experience?
