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21 CyberArk Jobs
Security Services Engineer
CyberArk
posted 8hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
Job Description:
The Security Services Engineer focused on Identity Security Platform Transformation will own, manage, and support CyberArk s Privilege customers transition to the Identity Security Platform experience. In this role, the Security Services Engineer will collaborate with customers to kick-off their transition project, provide support in planning, manage technical activities, oversee the transition, and handle post-transition discussions and activities. The goal is to ensure a seamless transition, foster a positive customer experience and outcome, and enable customers to continue and grow with CyberArk s Identity Security Platform.
As a crucial part of the team overseeing the overall process, the Security Services Engineer will closely collaborate with product management, R&D, and other supporting teams to facilitate the upgrading or migration of customers to the Identity Security Platform. This collaborative effort is vital for achieving the company s goal of transitioning the entire customer base to the Identity Security Platform and expanding the adoption of CyberArks SaaS products.
Responsibilities:
- Lead the customer and fully own both the customer s experience and the process of upgrading or migrating a customer to Privilege on the Identity Security Platform.
- Work directly with the customer to plan, upgrade, deploy, or configure the solution, preparing them for the upgrade or migration process.
- Serve as the customer s primary point of contact during planning, preparations, or upgrade of the customer s environment when transitioning to the Identity Security Platform.
- Assist Privilege Cloud customers with developing, managing, and executing project plans and timelines associated with the customer s transition to the Identity Security Platform.
- Guide the customer through Identity Security best practices associated with changes to their existing practices and processes in respect to the upgrade or migration to the Identity Security Platform.
- Collaborate with R&D, Product Management, and other stakeholders to execute and continually improve the experience of upgrading and transforming customers Privilege deployment to CyberArk s new Identity Security Platform.
#LI-HK01
- 3+ years of professional work experience in an enterprise software company or systems integrator.
- 2+ years of experience at a SaaS, security, or IT vendor in a technical customer-facing role.
Employment Type: Full Time, Permanent
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What people at CyberArk are saying
Service Engineer salary at CyberArk
reported by
1
employee
with 5
years exp.
₹21.6
L/yr - ₹27.6
L/yr
502%
more
than the average Service Engineer Salary in India
View more details
What CyberArk employees are saying about work life
based on 20 employees
Flexible timing
Monday to Friday
No travel
Night Shift
CyberArk Benefits
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Channel Solutions Engineer - India (Bangalore / Mumbai / Delhi based)
12-15 Yrs
Bangalore / Bengaluru
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