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1 Yennes Infotec Customer Support Executive Job

Customer Support Executive

1-6 years

Chennai

1 vacancy

Customer Support Executive

Yennes Infotec

posted 20d ago

Job Role Insights

Fixed timing

Job Description

Customer Support Executive Chennai Largest Tally Partner in Tamil Nadu for all your Business needs Customer Support Executive Chennai
Job Responsibilities
Handle Clients issues at various locations Pan India on technical queries and
Other issues on Tally, speak to various Client dealers in Multilingual on
Product/service queries and gives them the right solutions.
Assigning of the Tally Partners to various dealers of the clients.
Maintain log of the calls handled- Onsite/Remote or Telephonic for the day
And share with the Team Head and Reporting Manager.
Maintain high quality of client support in the least turnaround time and with
Minimal escalations on calls.
Train the user on Tally and give quality knowledge on the features and uses.
Requirements:
Excellent Communication Skills in English/Tamil/Hindi/Kannada /Telugu (at least 3 languages proficient)
Any graduation with Experience of a minimum of 1 year in customer support
Tally Knowledge or an Accounting background will be a plus.
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Employment Type: Full Time, Permanent

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What Customer Support Executive at Yennes Infotec are saying

Customer Support Executive salary at Yennes Infotec

reported by 6 employees with 4-11 years exp.
₹2.5 L/yr - ₹3 L/yr
6% less than the average Customer Support Executive Salary in India
View more details

What Yennes Infotec employees are saying about work life

based on 11 employees
60%
87%
70%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Yennes Infotec Benefits

Free Food
Job Training
Education Assistance
Soft Skill Training
Free Transport
Work From Home +6 more
View more benefits

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Customer Support Executive

1-6 Yrs

Chennai

21d ago·via naukri.com
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