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1 Shadowfax Technologies Customer Support Executive Job

Customer Support Executive

0-5 years

₹ 2 - 2.25L/yr

Bangalore / Bengaluru

1 vacancy

Customer Support Executive

Shadowfax Technologies

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Assisting Delivery Partners: Providing support to delivery partners, including onboarding, training, and addressing their queries.
  • Client Interaction: Communicating with clients to understand their logistics needs and ensuring their satisfaction with services.
  • Problem Resolution: Addressing and resolving issues related to deliveries, payments, and other operational challenges.
  • Process Improvement: Identifying areas for improvement in customer service processes and suggesting enhancements.

Preferred candidate profile

12th pass

Fluency in Hindi and English


Perks and benefits

Salary in Hand: 16000-17000 + PF + ESIC


share cv at asmita.naik@shadowfax.in



Employment Type: Full Time, Permanent

Read full job description

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What Customer Support Executive at Shadowfax Technologies are saying

3.6
 Rating based on 7 Customer Support Executive reviews

Likes

Shadowfax Technologies is a great place to work but our job is not secure company will kicked out u any time & very most issue is salary your salary date is 7th of the month but u will receive your salary 10th 11th of the month I otherwise working environment is very good all employees are friendly I request to the shadowfax plzz don't use any employee for the several time secure the employe job

  • Work satisfaction - Good
  • +2 more
Dislikes

Salary & job not secure

  • Salary - Poor
  • +3 more
Read 7 Customer Support Executive reviews

Customer Support Executive salary at Shadowfax Technologies

reported by 40 employees
Lock Unlock
₹1.7 L/yr - ₹3.1 L/yr
19% less than the average Customer Support Executive Salary in India
View more details

What Shadowfax Technologies employees are saying about work life

based on 1.4k employees
59%
58%
46%
88%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Shadowfax Technologies Benefits

Work From Home
Soft Skill Training
Job Training
Health Insurance
Team Outings
Cafeteria +6 more
View more benefits

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Shadowfax Technologies Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Headquarter
1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala Bengaluru
560095

Customer Support Executive

0-5 Yrs

₹ 2 - 2.25L/yr

Bangalore / Bengaluru

14d ago·via naukri.com

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