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1 KFintech Customer Support Executive Job

Customer Support Executive - Voice Process

0-3 years

₹ 2.35 - 3L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

5 vacancies

Customer Support Executive - Voice Process

KFintech

posted 22d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities:

  1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
  2. Identifying and assessing customers needs to achieve satisfaction.
  3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  5. Keep records of customer interaction.

Preferred candidate profile 1. Excellent English & Very Good in Hindi - Both languages must 2. Minimum Graduation is required3. Must be an immediate joiner4. Freshers can also apply with good communication



Employment Type: Full Time, Permanent

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What Customer Support Executive at KFintech are saying

3.0
 Rating based on 1 Customer Support Executive review

Likes

Teammates are supportive

Dislikes

Salary is low and career growth is slow

  • Salary - Poor
Read 1 Customer Support Executive review

Customer Support Executive salary at KFintech

reported by 16 employees
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₹1.5 L/yr - ₹3.3 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What KFintech employees are saying about work life

based on 2.1k employees
52%
36%
68%
88%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

KFintech Benefits

Cafeteria
Job Training
Work From Home
Health Insurance
Soft Skill Training
Gymnasium +6 more
View more benefits

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KFintech Hyderabad / Secunderabad Office Location

View all
Hyderabad / Secunderabad, Telangana Office
Headquarter
Selenium Building, Tower B, Hyderabad, Telangana 500032, India Hyderabad / Secunderabad, Telangana
500032

Customer Support Executive - Voice Process

0-3 Yrs

Hyderabad / Secunderabad

22d ago·via naukri.com

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