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3.5

based on 1.9k Reviews

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1 Extramarks Education Customer Support Executive Job

Customer Support Executive

1-3 years

₹ 3.75 - 4.5L/yr

Noida

2 vacancies

Customer Support Executive

Extramarks Education

posted 22d ago

Job Role Insights

Fixed timing

Job Description


Roles and Responsibilities:
• Handling technical issues over call and providing proper feedback
• Coordinating between school and system engineers
• Ensure smooth implementation and maintenance
• Documenting each escalation
• Providing timely solutions
• Ensuring installation on given TAT
Eligibility Criteria:
• Graduate of any bachelors degree.
• Highly efficient with verbal and written communication skills.
• Preferably with Edtech experience.
• Customer-centric attitude and good Retention Skills
• Problem-solving
• Adaptability

.






Employment Type: Full Time, Permanent

Read full job description

Extramarks Education Interview Questions & Tips

Prepare for Extramarks Education Customer Support Executive roles with real interview advice

People are getting interviews at Extramarks Education through

(based on 111 Extramarks Education interviews)
Job Portal
Campus Placement
Referral
Company Website
Walkin
Recruitment Consultant
32%
18%
17%
11%
6%
2%
14% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Customer Support Executive at Extramarks Education are saying

2.9
 Rating based on 11 Customer Support Executive reviews

Likes

Nothing

Dislikes

Everything repeated to its.

Read 11 reviews

Customer Support Executive salary at Extramarks Education

reported by 30 employees
₹3 L/yr - ₹4.3 L/yr
27% more than the average Customer Support Executive Salary in India
View more details

What Extramarks Education employees are saying about work life

based on 1.9k employees
52%
42%
48%
96%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Extramarks Education Benefits

Job Training
Work From Home
Soft Skill Training
Cafeteria
Free Transport
Team Outings +6 more
View more benefits

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Customer Support Executive

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22d ago·via naukri.com
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