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1 Zell Education Customer Success Executive Job
Customer Success Executive
0-3 years
₹ 3.7 - 4.5L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Customer Success Executive
Zell Education
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Act as customer s voice for Zell s internal teams and work with relevant teams to improve productand services basis feedback received from the students
- Training and on-boarding of students post sales
- Delivering prompt, efficient and friendly responses to students across various channels
- Initiate regular calls with the students to track their progress
- Proactively manage the success of the assigned students and identify/develop upselling opportunities
- Build a solid and lasting relationship with the customers
- Perform any other tasks required to ensure customer satisfaction
Employment Type: Full Time, Permanent
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