3-6 years
₹ 4 - 5L/yr
Hyderabad / Secunderabad
1 vacancy
Customer Service Officer
Fosroc India
posted 2hr ago
Role & responsibilities
To ensure smooth dispatches, perfect co-ordination with Sales, Production, Transporters and Stores.
The role may require to work in shifts
Key Areas of Responsibility
¨ Generation and circulation of clear and unclear sales orders to factory teams.
¨ To check Freight component with Gross weight PO and SO considering volumetric occupancy Freight related issue to intimate immediately concerned SE with CC to RSM and Central Logistics Manager and FM
¨ FSR material co-ordination with Production and Stores duly raising FSR Sales Order and also need to crease the SO for FSR in DAX. Responsible for timely invoicing of Free Samples (FSRs).
¨ To check SO before picking , customer is Retail-SFA/Distributor/Applicator/Contractor/Direct Customer
¨ If Customer is other than Applicator/Contractor to put MRP Codes and Intimate central finance for SO clearance
¨ Co-ordination with Customers / SEs for Personal collection material
¨ Releasing Sales Orders from Blanket to Clear based on SEs intimation
¨ To comply with Company HSE norms without fail
¨ Coordinating with Stores for not loading damaged FG in loading vehicle.
¨ To Coordinate properly and effectively with Production and Stores.
¨ Deviation report with transporter indent given mail.
¨ Any deviation of placement of vehicles by Transporters to take call with Central Logistics Manager and keep informed time to time FM too.
¨ Daily circulation of dispatch report to all stake holders and responsible for taking freight provision
If interested please share your updated cv to renuka.thimmanaik@fosroc.com
Employment Type: Full Time, Permanent
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