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24 Customer Service Officer Jobs

Customer Service Officer

3-6 years

₹ 4 - 5L/yr

Hyderabad / Secunderabad

1 vacancy

Customer Service Officer

Fosroc India

posted 2hr ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

Role & responsibilities

To ensure smooth dispatches, perfect co-ordination with Sales, Production, Transporters and Stores.

The role may require to work in shifts

Key Areas of Responsibility

¨ Generation and circulation of clear and unclear sales orders to factory teams.

¨ To check Freight component with Gross weight PO and SO considering volumetric occupancy Freight related issue to intimate immediately concerned SE with CC to RSM and Central Logistics Manager and FM

¨ FSR material co-ordination with Production and Stores duly raising FSR Sales Order and also need to crease the SO for FSR in DAX. Responsible for timely invoicing of Free Samples (FSRs).

¨ To check SO before picking , customer is Retail-SFA/Distributor/Applicator/Contractor/Direct Customer

¨ If Customer is other than Applicator/Contractor to put MRP Codes and Intimate central finance for SO clearance

¨ Co-ordination with Customers / SEs for Personal collection material

¨ Releasing Sales Orders from Blanket to Clear based on SEs intimation

¨ To comply with Company HSE norms without fail

¨ Coordinating with Stores for not loading damaged FG in loading vehicle.

¨ To Coordinate properly and effectively with Production and Stores.

¨ Deviation report with transporter indent given mail.

¨ Any deviation of placement of vehicles by Transporters to take call with Central Logistics Manager and keep informed time to time FM too.

¨ Daily circulation of dispatch report to all stake holders and responsible for taking freight provision


If interested please share your updated cv to renuka.thimmanaik@fosroc.com



Employment Type: Full Time, Permanent

Read full job description

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What Customer Service Officer at Fosroc India are saying

Customer Service Officer salary at Fosroc India

reported by 5 employees with 1-7 years exp.
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₹1.2 L/yr - ₹4 L/yr
23% less than the average Customer Service Officer Salary in India
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What Fosroc India employees are saying about work life

based on 285 employees
67%
48%
38%
98%
Flexible timing
Monday to Saturday
Within country
Day Shift
View more insights

Fosroc India Benefits

Health Insurance
Job Training
Soft Skill Training
Free Transport
Free Food
Work From Home +6 more
View more benefits

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