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39 Tata Capital Customer Service Executive Jobs

Customer Service Executive - Two Wheeler Loans

0-3 years

Mehsana

1 vacancy

Customer Service Executive - Two Wheeler Loans

Tata Capital

posted 3d ago

Job Role Insights

Flexible timing

Job Description

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency.

Identify target areas for prospective business
Pre-screen customer segments as per the organization norms
Ensure the number of log in along with disbursement
Sanction ratio target achievement
Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
Execute sales promotion activities to build customer interest in the TCFSL brand
Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
Ensure vendor empanelment and develop relationships with new vendors.
Develop strong distribution channels
Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market.
Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs
Qualification :- Graduate in any discipline
 

Employment Type: Full Time, Permanent

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What Customer Service Executive at Tata Capital are saying

4.4
 Rating based on 84 Customer Service Executive reviews

Likes

Company has good culture but the managers ruin it for the sake of own.

Dislikes

Customer service executives are like no value to company, health insurance coverage is poorest in industry, just a sake of idv 50,000 also with conditions. Promotions based upon your performance and managers choice. No teamwork. No help from managers.

  • Salary - Poor
  • +3 more
Read 84 Customer Service Executive reviews

Customer Service Executive salary at Tata Capital

reported by 182 employees
Lock Unlock
₹1.3 L/yr - ₹4.1 L/yr
12% less than the average Customer Service Executive Salary in India
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What Tata Capital employees are saying about work life

based on 2.6k employees
58%
50%
50%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Tata Capital Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Work From Home
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Cafeteria
Free Transport +6 more
View more benefits

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Tata Capital Mumbai Office Location

View all
Mumbai, Maharashtra Office
Headquarter
Ganpatrao Kadam Marg, Mumbai, Maharashtra 400013, IN Mumbai, Maharashtra
400013

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