Customer Service Executive

Role & responsibilities

1. Provide support to end customers through emails, calls and online chats by handling customer requests and queries

2. Understand the international environment in the context of customer support and provide solutions to end customers acceptable against globally recognized standards

3. Sustain and build a professional rapport with the clients

4. Work with internal departments to meet customers' needs

Preferred candidate profile

1. Proficient in comprehending and solving end customers' queries and good command of the English language, especially written

2. Ability to work in rotational shifts (Morning/Day/Night)

3. Anyone with a zeal to learn, having a good command of the English language

Perks and benefits

• We are a first name basis organization. We do not address our colleagues as Sir” & “ Madam.” We believe that every MoreTasker contributes equally to the growth of the organization. We believe in maintaining a cohesive working atmosphere. We never believe in having a “boss.” A “team” is more of our thing. As long as it does not tamper with the functioning of the organization, we believe in having an open and flat organizational structure-we work, play, and party together.
• We are an equal opportunity employer - 50% of team comprises of women. They keep the sanity of the workplace intact in all situations.
• Food in the office is yum, healthy & free at MoreTasks.
• Staying anywhere in NCR, Rapid Metro station (Sector 54 Chowk Metro Station) is a one minute walk from the office.
• Foodie? Love to party? But don’t have the energy to go anywhere far after a long tiring day? What can be a better place than Gurgaon? And to top it all- how about working in an office that is located in one of Gurgaon's most premium and happening locations- just step out and you are surrounded by amazing places to eat and to chill and to party!
• MoreTasks believes team members are the building blocks of an organization and it is through their efforts that the organization grows. Happy to share success with team members.
• A young & vibrant workplace exhibiting energy and enthusiasm
• Regular celebrations in the office & bonhomie