Customer Relationship Manager

Role Overview :

Being one point contact for providing service to DP customers and solving their complaints

Responsibility

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  Arranging Pick ups of clients.
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  Providing proactive information to clients
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  Preparing MIS
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  Meeting customers for regular feedbacks
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  Increase business from existing clients
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  Coordinating with Operations for providing good service to customers
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  Team Handling.
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  Prepare data for Meetings to present it to respective stakeholders.

Essential Skill Set

Good communication

Good technical knowledge

Good at coordination and follow up