327 Customer Experience Management Jobs in Hyderabad / Secunderabad

Supply Chain Optimization Technologies (SCOT) org is looking for Software Development Manager to join the Automated Inventory Management Team. As a leader of the team you will have the opportunity to work with complex algorithms, Distributed Computing Technology, Big-Data computing space to build highly scalable services handling thousands of requests per second that manage inventory plans for millions of items on Amazon. com. We are looking for a Software Development Manager with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. As part of leading a team of engineers, you will have the opportunity to create significant impact on our systems, our business and most importantly, our customers as we take on challenges that can reshape the e-commerce industry.

Key job responsibilities
We are seeking someone who has strong technical, project and people skills with a can-do attitude and a focus on delivering high quality software. We move at a fast pace and deliver software iteratively using AGILE best practices and the latest technologies.
The Ideal Candidate:

- Must be technically credible to lead teams of world-class software engineers and technical program managers. Must be able to make the right design decisions related to product features and technology choices.
- Expertise in Distributed computing Technologies, Designing scalable, low-latency, high-throughput, fault-tolerance systems dealing with real-time data will be a big advantage
- Deep understanding of overall systems development life cycle including various methodologies (agile, waterfall, iterative)
- Experienced in developing the long-term strategy for the settlement platforms and translate that into an achievable roadmap
- Experienced in building and managing teams that design and deliver scalable and extensible distributed systems to address complex business challenges.
- Understands how to scope and justify resources and budget needs to senior leaders and finance partners
- Consistent focus on operational excellence and security of systems.
- Experience with open source technologies, object-oriented design, and agile development methodologies

About the team
We are the AIM team under Supply Chain Optimization Technologies (SCOT). SCOT is the name of a complex group of systems designed to make the best decisions when it comes to forecasting, buying, placing, and shipping inventory. Functionally these teams work together to drive in-stock, drive placement, drive inventory removal and manage the customer experience. - 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems