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120 Cummins Jobs

Account Management Specialist

4-13 years

Mysuru / Mysore

1 vacancy

Account Management Specialist

Cummins

posted 14hr ago

Job Description

Key Responsibilities:

  • Customer Relationship Management : Supports the account team in developing and maintaining positive customer relationships. Assists in the organization of customer visits and negotiations.
  • Customer Needs Identification : Supports the account team in identifying customer needs and curating/organizing data to help customers evaluate Cummins benefits.
  • Contract Support : Provides information to support the negotiation and implementation of contracts with accounts.
  • Communication Coordination : Helps coordinate communication and interfaces with the customer at appropriate levels and across internal stakeholders.
  • Revenue and Share Goals : Supports the account team to meet revenue and share goals within assigned accounts.
  • Voice of the Customer : Acts as a champion for the voice of the customer within the business.
  • Project Support : Supports projects intended to improve customer relationships and customer value and to grow the business with assigned accounts.
  • Sales Process Execution : Executes the Cummins Sales Process and maintains accurate reporting and forecasting using Cummins tools and Customer Relationship Management systems.
  • New Business Opportunities : Supports revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives.
  • Account Receivable Management : Manages account receivable deliverables, including discussing and negotiating payment terms.
  • Sales Forecasting : Maintains sales forecasts and tracks progress and accuracy against the forecast.
  • Inventory and Delivery Coordination : Works with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations.
Knowledge/Skills:
  • Knowledge of Microsoft tools like MS PPT, MS Excel, and basics of Power BI is preferable.
  • Background in Project Management will be an added advantage.
  • Knowledge of the EV Market.
Experience:
  • 2~5 years of work experience required.
  • Customer-facing experience preferred.
Qualifications:
  • Education : BE in Mechanical Engineering.
  • Licensing : This position may require licensing for compliance with export controls or sanctions regulations.
Competencies:
  • Values Differences : Recognizing the value that different perspectives and cultures bring to an organization.
  • Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer Focus : Building strong customer relationships and delivering customer-centric solutions.
  • Ensures Accountability : Holding self and others accountable to meet commitments.
  • Instills Trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Articulating Value Proposition : Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to meet customers specific needs.
  • Channel Awareness : Explains and contextualizes industry structure, dynamics, and path to market to advance organizational goals.
  • Pricing Strategy : Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets.
  • Account Planning : Identifies objectives to drive execution of business and/or account strategy by reviewing the status and enabling tracking of progress against targets.
  • Adapts to Target Audience : Explains complex topics in a way that the target audience can understand, retain, and use the information.
  • Integrates Customer Perspective : Incorporates an understanding of the customers perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs.
  • Sales Forecasting : Collects and assesses customer data from internal and external sources to create a forecast of future consumption patterns.
  • Sales Pipeline Management : Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline.
  • Sense Making : Develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey through diagnostic and probing questions and research.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Account Management Specialist roles with real interview advice

Top Cummins Account Management Specialist Interview Questions

Q1. If you have to complete a task which requires 18 man hours & if you need to deliver the same by the end of the day? How would you do it.
Q2. Tell me one part which you have designed? What were the considerations during it.? Which departments were involved?
Q3. How do you verify the design & how do you validate it. DFMEA, iDFMEA, DVP-R
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What people at Cummins are saying

Account Management Specialist salary at Cummins

reported by 4 employees with 4-14 years exp.
₹8.2 L/yr - ₹13.6 L/yr
34% more than the average Account Management Specialist Salary in India
View more details

What Cummins employees are saying about work life

based on 3.2k employees
66%
47%
46%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Cummins Benefits

Submitted by Company
Financial wellness
Health and Wellness
Continuing Education
Paid Incentive
Inclusion and Equity
Work-Life Flexibility +2 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Child care
Cafeteria
Education Assistance +6 more
View more benefits

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