Design & Drafting Engineer (Engineering Systems Technical Admin)

Job Summary:

Supports software and hardware technologies in an engineering environment, develops, supports, and administers engineering processes and systems.

Key Responsibilities:

• Assist with the installation of software and resolve licensing/access control issues.
• Resolve helpdesk tickets and provide customer support with installations, training, and application support for assigned products.
• Support major systems changes and implementations of new hardware and software.
• Maintain a mid-level understanding and capability for support of Windows or UNIX operating systems interfaces.
• Participate in cross-functional reviews; collect and tabulate metrics; gather data using Six Sigma tools; schedule tracking systems and other process improvement tools.
• Take corrective actions based on problem reports and change requests to ensure high-quality software products.
• Interface with customers, suppliers, engineers, and other functions.
• Assist with the coordination of engineering systems development including planning, scheduling, ordering, and tracking.
• Participate in improvement projects.
• Participate in self- and team-audits and associated corrective actions.
• Perform other duties as required.

Key Competencies:

• Technical Expertise: Proficient in the use of CGT Windchill, CREO (casting/sheet metal). Aware of AutoCAD software, can read part drawings and create assemblies, drawings in CREO. Aware of GD&T and have good product knowledge.
• Stakeholder Interaction: Ability to interact with stakeholders, understand the scope of work, and deliver that work within the stated time.
• ASME Standards: Understanding of ASME Standards for drawings and maintaining good drawing RFT.
• Software Proficiency: Hands-on experience with Creo, AutoCAD, and Windchill.
• Alternator Product Knowledge: Understanding of alternator products and their applications.