Client Servicing Manager

Client Relationship Management
Serve as the main point of contact for assigned clients.
Build and maintain strong, long-term relationships with clients.
Understand clients' business objectives, brand, and digital marketing needs.
Address client concerns promptly and provide appropriate solutions.

Strategy and Planning
Collaborate with clients to develop and execute digital marketing strategies.
Identify opportunities for upselling and cross-selling agency services.
Stay updated on industry trends and proactively recommend innovative solutions.

Project Coordination
Work with internal teams (creative, strategy, media, and tech) to ensure timely delivery of campaigns.
Monitor project timelines, budgets, and deliverables.
Provide clear and actionable briefs to internal teams.

Performance Reporting
Track and analyze campaign performance against KPIs.
Prepare and present performance reports and insights to clients.
Recommend optimizations and improvements based on campaign data.

Team Collaboration
Act as a bridge between clients and internal teams to ensure smooth communication.
Coordinate brainstorming sessions and strategy meetings.
Support team members in addressing client feedback effectivel