Amazon Connect

Role: Amazon Connect Developer

Exp: 5+ years

Key skills

• Working with leadership and key stakeholders to gather requirements and implement internal changes
• Ability to architect consumer-focused support experiences across numerous personas and lines-of-business
• Strong project management skills and the ability to juggle multiple projects and deliverables at once while keeping tight and ever-changing deadlines
• Provide on-going support and system administration to quickly fix issues
• Deep knowledge of the AWS ecosystem, including Amazon Connect, S3, AWS Lambda, CloudWatch, and IAM.
• Strong development experience in building and maintaining enterprise integrations (i.e. via AWS Lambda, home-grown APIs, etc.).
• Experience with Salesforce; Administrator and Service Cloud certifications preferred.