Business Development

He / She will articulate the company s revenue and growth targets for the Region together with the Regional Manager

The purpose of this role is to create a stronger market presence of CriticaLog by acquiring new customers and develop stronger relationships with existing clients

It includes generating
leads, drawing up solutions, preparing and offering commercials, closure of business deals, leading team development, implementing marketing strategies and customer service

Key Responsibilities include:
Obtain profitable results, develop business plans covering revenue, cost and expense controls,
meeting agreed targets, and increasing the share of business


Identify, establish and manage multi-tier relationships across customer and organization to ensure a
long-term business partnership and achievement of corporate goals


Build and maintain relationships with existing and new customer accounts


Lead and manage customer presentations and proposals


Establish clear understanding of customer expectations and requirements


Provide customer-centric service and mitigate business related challenges


Plan & co-ordinate activities and programs to retain and develop sustaining sales revenue


Develop and manage after sales strategy for existing and new customer accounts


Ensure that all business development activities are in accordance with the guidelines of the
CriticaLog s Business Code


Establish business objectives by forecasting and developing annual sales quotas for assigned
territories; projecting expected sales volume and profit for existing and new products


Maintain sales volume, product mix, and selling price by keeping current with supply and demand,
changing trends, economic indicators, and competitors


Establish and adjust selling prices by monitoring costs, competition, and supply and demand


Maintain professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies


Support the development of overall relationship between the organization and its customers


Contribute to team effort by accomplishing related results as needed


Prepare and present tenders / proposals

Take active participation in contract negotiations and
renewals, taking account of the impact of changes suggested by customers on financial and
commercial concern that needs to be addressed with the customer


Continuously research and analyze customer activities, identify trends / significant findings, report
and advise on the same


Make detailed written and oral presentations to management on business / contract profitability,
with proactively working with Regional operations and finance teams to improve margin yield on
existing contracts


Liaise with a variety of management and staff within CriticaLog to evaluate avenues of business
development


Develop and maintain a commercial data base in line with organizational requirements

Specific Knowledge:
Language Skills: Fluency in English, Hindi and preferably one local language


Technical Skills : Good operational knowledge of Express Industry (both Air and Road)

Good commercial sense and business acumen; with hands on experience in Sales Management & Sales Administration

Communication: Influential and Persuasive verbal, written communication and interpersonal skills

Other competencies: Excellent people-management, leadership and analytical skills; should be able to manage large Customer Contracts

Must be capable of developing and nurturing long term customer relationship

Send your latest CV resume to our e-mail: srilakshmi

k@criticalog

com