Area Manager - Credit Cards - Partner 2

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"
Plan, organize and monitor SALPL sales in the assigned zones of Hyderabad and Pune through effective activity planning and execution; Ensure achieve of OMC cards sales objectives    

Duties and Responsibilities  
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)

1. Zonal sales planning and review
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 Analyze and discuss the AOP targets assigned for the zones- Hyderabad and Pune
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 Cascade AOP targets for SAL PL to the team (RM, ASM) ensuring a fair distribution of targets, break down the annual target to a Daily Run Rate (DDR); Review performance with team on a periodical business and provide course correction inputs
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 Review the sales performance, target achievement etc. on a weekly basis with Supervisor
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 Monitor initial zero bucket cases to support efficient collection management; Oversee and provide support through team in resolution of first bounced cases by interacting with the customer

2. Sales management
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 Monitor the day to day sales performance including metrics such as DDR, dispatch, activities, etc.
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 Lead planning of activities to increase sales across the assigned locations; Guide the RSM to detail out the activity plans such as corporate park activity
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 Make visits to corporates and IT parks to get access to the premises and potential customers; Guide team to get required approvals
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 Oversee execution of free activities undertaken for group employees to enhance SALPL sales
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 Make visits to the locations to participate and oversee execution of planned activities to drive sales
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 Analyze and identify the low performing team members; Lead discussions to identify issues impeding performance and generate ideas to resolve issues

3. OMC Cards sales (Open Market Sourced for New to Bajaj customers)
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 On a daily basis track the achievement of cards sales per PSA and drive the PSA productivity on open market sourcing
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 Guide the team to plan and execute corporate activities to drive the sales of OMC cards
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 Lead efficient usage of the corporate database to cross sell OMC cards to customers
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 Engage with the Product team to resolve issues related to cards payments and mis-match of number of actual customer payments vs. Head Office MIS

4. Disbursement management
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 Review and provide rate approval for all customer cases put up by the Sales Manager based on the customer profile, segment wise (High, Medium, Low risk), etc. on a daily basis; Put up cases beyond DoA to the Supervisor for approval
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 Recommend special approval cases of re-appraisal, different tenures, higher loan amounts, etc. to the National Credit Manager with appropriate mitigants
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 Track and monitor dispatch i.e. loan disbursement on the following day to ensure technical issues are efficiently resolved; Coordinate with IT team as needed

5. Team management & development
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 Participate in recruitment process to identify the right talent at various positions within the team
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 Establish individual performance expectations and regularly review individual performance of the team
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 Identify and create development opportunities for team members to enhance functional knowledge
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 Coach and mentor the team to better perf    

Required Qualifications and Experience  
AND KNOWLEDGE
(Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Educational Qualifications
a) Qualifications
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 Post- graduation
b) Work Experience
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 Minimum 12 years of experience
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 Strong experience in in B2C sales in lending space