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20 Credit Collection Jobs in Hyderabad / Secunderabad

Sr. Officer/Officer - Collections

3-5 years

Hyderabad / Secunderabad

1 vacancy

Sr. Officer/Officer - Collections

BOBCARD Ltd.

posted 17hr ago

Job Description

Role & responsibilities


Key highlights of the role are listed below (purely indicative and not limiting):

This position would include the mentioned set of responsibilities but not limited to:

The person will be responsible for smart & result-oriented management of the collections portfolio w.r.t credit cards of the Company.

  • Demonstrates good understanding and exposure to credit cards/ Unsecured Loans collections dynamics. Need to have thorough knowledge of Agency management to drive the agency performance metrics.
  • . Drive agencies bucket wise performance for Pre-NPA & WOF accounts.
  • Designs and improvise processes to get best outcome
  • Implementation and management of all compliance, regulatory and other customer experience related norms during execution of collection activity.
  • Develop and update robust MIS and ensure all reporting requirements are met for statutory, compliance and regulatory requirements.
  • Tracing NC pool to crack case and improvise resolution.
  • Undertake regular & timely agency reviews team reviews to help increase agency performance.

Applicants should possess the following attributes:

  • Good Communication skills
  • Knowledge of call centre Process.
  • Possess Good knowledge of latest RBI guidelines & compliances
  • Strong analytical and decision-making skills
  • Customer Orientation
  • Communication and Team building skills
  • Flexibility in hours of operation
  • Professional written and verbal communication and Interpersonal skills
  • Ability to communicate well at all levels of the organization

Employment Type: Full Time, Permanent

Read full job description

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What people at BOBCARD Ltd. are saying

4.2
 Rating based on 7 Officer reviews

Likes

Nothing is good say about company

Dislikes

All senior position employees have no basic knowledge. No appreciation in this organization. Worst to worst department is HR and IT. And one more thing there is no customer satisfaction even no one hesr customer 's problem

  • Skill development - Bad
  • +4 more
Read 7 Officer reviews

Officer salary at BOBCARD Ltd.

reported by 22 employees with 2-7 years exp.
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₹3 L/yr - ₹5.6 L/yr
17% less than the average Officer Salary in India
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