To manage the space and collaborate wif the clients, responsible for the operational activities. Track daily activities of the center and entertain the visiting clients and try to convert. Boost the networking in the local market.
Responsibilities
Space Management, Customer Relationship Management, Operations Management, Events and others.
Foster a collaborative workspace for coworking members and new/prospective clients.
Onboard new coworking members and introduces them to the community
Customer service issues related to the center client, vendor and staff.
Create a great experience for customers in the coworking space.
Communications to coworking members and overseeing bi-monthly get-togethers.
Plan birthdays, festivals and other celebrations in the office
Oversees lobby/reception area to ensure all visitors and first-time guests enjoy a positive first impression; at a minimum, ensures the front desk is properly staffed at all times
Oversees the event space usage, both for internal purposes as well as Partner/Sponsor purposes, including setup Logistics, billing, etc.
Track and record daily traffic into the coworking space and maintain a log.
Assist with local area marketing and networking both online and in-person to drive leads
Assist with leasing new office spaces and collect rent.
Maintain attendance
Track usage and maintain bookings of meeting/ conference rooms
Collect monthly feedback from customers
creating ways to generate new leads and on boards new clients
Benefits
Learn end-to-end processes
Opportunity to work with management team
Become a key contributor to the growth of the company
Opportunity to take decisions and improve processes
Ideal Profile
Requirements
Excellent verbal and written communication skills
Any Graduation specialization
Good knowledge and practice of MS Excel, Word etc.
Customer Relationship & Sales Experience
Vendor Management
You have at least 1 year experience ideally in Community Manager or Operations Management within Real Estate industry.
You have working knowledge of MS Excle and MS Word
Experience within would be a strong advantage.
You are a strong networker & relationship builder
You are a strong team player who can manage multiple stakeholders