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Customer Support Executive
ConvertCart
posted 5mon ago
Job Role Insights
Flexible timing
Job Description
CoversCart is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Support Executive roles with real interview advice
People are getting interviews at ConvertCart through
People are getting interviews through
(based on 4 ConvertCart interviews)
Referral
Company Website
Job Portal
50%
25%
25%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at ConvertCart are saying
Customer Support Executive salary at ConvertCart
reported by
1
employee
with 5
years exp.
₹3.2
L/yr - ₹4.1
L/yr
31%
more
than the average Customer Support Executive Salary in India
View more details
What ConvertCart employees are saying about work life
based on 41 employees
Flexible timing
Monday to Friday
No travel
Night Shift
ConvertCart Benefits
View more benefits
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