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Customer Success Engineer II
MindTickle
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
MindTickle is looking for Customer Success Engineer II to join our dynamic team and embark on a rewarding career journey.
- Provide technical support and assistance to customers using company products.
- Troubleshoot and resolve product issues and inquiries.
- Collaborate with engineering and development teams to address product defects.
- Conduct training sessions and workshops for customers.
- Monitor customer feedback and provide insights to improve product functionality and user experience.
- Prepare and maintain customer support documentation and reports.
- Stay updated on product features and updates.
- Participate in continuous improvement initiatives and team meetings.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Success Engineer roles with real interview advice
People are getting interviews at MindTickle through
People are getting interviews through
(based on 9 MindTickle interviews)
Job Portal
Campus Placement
45%
11%
44% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at MindTickle are saying
Rating based on 2 Customer Success Engineer
reviews
Anonymous · Technical Support
in Baner, Pune Maharashtra
Likes
Company maintains very good working culture.
Dislikes
Promotions seems to be biased
Read 2 reviewsCustomer Success Engineer salary at MindTickle
reported by
11
employees
with 1-3
years exp.
₹4
L/yr - ₹9.5
L/yr
50%
less
than the average Customer Success Engineer Salary in India
View more details
What MindTickle employees are saying about work life
based on 79 employees
Flexible timing
Monday to Friday
No travel
Day Shift
MindTickle Benefits
View more benefits
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