Contract Analyst (US Shift)

Role & responsibilities

General Description: The Contract Services team is responsible for managing the contract lifecycle post-execution on behalf of clients who utilize TEOCOs Contract Management platform. This overall responsibility includes processing contracts from intake, extraction, analysis, the development or update of appropriate rate tables and ordering references, through approval and posting. In the performance of their duties, the Contract Specialist will support the team and specifically the Contract Analyst using several workflow management, database, and other TEOCO custom tools to process contracts accurately and on- time. The Contract Specialist will serve as part of a team, coordinating with other team members and accepting overflow work assignments as directed by the Team Lead.

-Utilize workflow management, database software, and other business applications to process a high volume of contracts including master service agreements, amendments, re-terms, service orders, and deselect contracts for various wholesale and retail telecommunications services.

-Perform data transformations as necessary and ensure data is properly transferred from original source contract documents to TEOCOs Contract Management platform.

-Update and maintain databases and systems to include ticket status changes and information updates.

-Communicate and coordinate solutions with clients and other team members involved in the contract processing lifecycle through service tickets, email and conference calls.

-Ensure compliance with existing processes and procedures, including quality control standards and service level agreements with all work performed.

-Training will be provided for all TEOCO and client systems and tools used in the contract lifecycle process.

Preferred candidate profile

Essential: Intermediate Excel, data entry and analytical skills. 4-yr degree from a college, technical school or business school. 3+ years experience working with contracts and/or procurement, spreadsheets and database systems. Knowledge of contract terms and conditions, processes, and contract formats. Proficiency in the use of all Microsoft Office applications. Excellent attention to detail, organizational, and documentation skills. Able to learn and employ new software quickly.

Desirable: : Telecom transport network and/or telecom contract knowledge beneficial, but not required if candidate has suitable experience with contracts from another industry