1-6 years
Hyderabad / Secunderabad
1 vacancy
Analyst - Learning & Development
Verizon
posted 3d ago
Key skills for the job
You will be responsible for managing incoming performance support requests, maintain the integrity of the performance support tools, including Agent Assist and BOTS for the enterprise.
This role is vital to the daily strategic operation of the business ensuring the most current/relevant content is available to the users at the time of need. Key responsibilities include, handling incoming Subject Matter Expert requests (SME), stakeholder management, writing content, maintaining assets and metadata across the enterprise.
Youre energized by discovering the best Performance Support approaches and applying them to create the best content. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from meeting key learning objectives and seeing the impact of a strong learning program.
Youll need to have:If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above.
Where youll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours40Employment Type: Full Time, Permanent
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