Consultant - Vault Safety

• Veeva is looking for Drug Safety and Pharmacovigilance experts to join the Professional Services team and support implementations of our Vault Safety solution
• We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology
• As a key member of our Professional Services team, the Consultant Safety will work side-by-side with customers and our senior consultants & Solution Architects to implement Vault Safety
• In this role, the candidate will support the overall delivery of Vault Safety for our customers
• They will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs

What you'll Do

• Support life sciences customers in the rapid configuration and implementation of Vault Safety

• Execute workshops and lead customer discussions of the Vault Development Cloud

• Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training

• Gather customer functional and technical requirements to support business processes; translate requirements into system configuration

• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams

• Represent Safety Professional Services across multiple engagements and workstreams (eg solution design and configuration, data migration, systems integration, etc)

• Ensure customer success from beginning to end of the engagement life cycle

• Provide Argus / Aris data model expertise in migrating customer s existing data into Vault safety

• 3+ years of life sciences industry experience, with the majority of time spent in the Drug Safety and Pharmacovigilance domain and experience in a consulting function

• Knowledge of Drug Safety and Pharmacovigilance processes and regulations

• Should have worked on implementing safety systems like Aris / Argus / Emperica / Commonwealth / RxLogix / or any homegrown safety system

• Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction

• Strong English communication skills, both written and verbal

• Must have worked in an individual contributor capacity in previous employment

• Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to roll up your sleeves to design and deliver Vault Safety

• Exposure to life sciences compliance and computer systems validation requirements

• Ability to travel for about ~ 25% of the project time

• bachelors degree or equivalent required

• Has the right attitude and mindset to work towards customer success

• Proven track record supporting high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor

• Direct experience with Argus and/or other drug safety applications

• Life science, computer science, or related degree

• SaaS/Cloud experience

• Experience in service delivery management and/or systems implementation

• Locality to major life sciences customer hub (Bangalore, IN; Hyderabad, IN)

• Health Insurance fully covers the family, including Employee s parents

• Learning benefits to keep abreast with current market trends & keep sharpening the skill sets

• Work from anywhere culture which allows flexible work location

• Fitness benefits