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2 Syncron Services India Consultant Jobs

Consultant

8-10 years

Bangalore / Bengaluru

1 vacancy

Consultant

Syncron Services India

posted 2mon ago

Job Description

We are looking for a Consultant to join Syncron s Customer Excellence team in Bangalore. As a Consultant you will advise our customers on their agenda to transform their service and after-sales business into a competitive differentiator.
you will help define, configure, test, and deploy game changing business solutions in state-of-the-art architectures. Our international customers are leading companies from the construction equipment, automotive, agriculture, aviation industry, and other related fields.
During the ramp up period you will get familiar with Syncron s products and processes by utilizing our eLearning platform and participating in actual customer projects. Your personal mentor and the members of your international project team will support you to quickly learn what you need. As you grow you will be given more senior responsibilities. Our career framework offers guidance, whereas you have strong impact on proactively designing your personal development.
What would you do
You are an awesome colleague, always seeing the possibilities and accept challenges to grow your horizon. You
  • Have completed university with a qualified degree, preferably in Industrial Management or Economics
  • Have 3+ year s work experience as a consultant from leading consulting and/or software organization.
  • Are interested in leveraging Information Technology to achieve business objectives.
  • Take accountability for your customer s needs and aim to deliver best results for your clients.
  • Can understand and document customer requirements.
  • Explain complex processes easily.
  • Enjoy presenting to a group and lead through a workshop to achieve set objectives.
  • Have a structured work approach and stick to your goals.
  • Fluently communicate in business English in person or writing
  • Are happy to travel the world to occasionally spend time directly with your clients.
Who you are/ What we expect:
You are in the first line to ensure Syncron customers realize the most value from our solutions, by
  • Implementing and documenting end-to-end business processes based on Syncron s best practices and standard software solutions
  • Gathering, analyzing and documenting customer requirements and bringing them in line with the contracted project scope
  • Setting up Syncron s solutions to enable customer value
  • Defining the integration of the Syncron solution within the customer s IT landscape (definition of relevant data flows and data mappings, specifically with regards to the customer s ERPs in close collaboration with the Technical Architect from Syncron s project team
  • Managing the project scope in close collaboration with Syncron s and the customer s project manager
  • Develop and maintain relationships with customers, stakeholders, and other team members to ensure effective communication and collaboration
  • Identifying needs and additional services to optimize customer value
  • Collaborating with Syncron Customer Success Managers to drive customer satisfaction
  • Collaborating with Product Management department to improve Syncron solutions
The icing on the cake:
You can bring your application to the top of our list, by having
  • Experience building business solutions based on standard software.
  • Experience in implementing SaaS solutions
  • Strong experience in the after-sales domain

Employment Type: Full Time, Permanent

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What Consultant at Syncron Services India are saying

Consultant salary at Syncron Services India

reported by 2 employees with 3-4 years exp.
₹18 L/yr - ₹23 L/yr
50% more than the average Consultant Salary in India
View more details

What Syncron Services India employees are saying about work life

based on 14 employees
100%
100%
100%
Flexible timing
Monday to Friday
No travel
View more insights

Syncron Services India Benefits

Team Outings
Work From Home
Health Insurance
Gymnasium
Cafeteria
Free Food +6 more
View more benefits

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