Customer Service Executive

Job Title: Customer Service Representative for TCS GEM.

Location: [Pune, Kharadi ]
Job Type: [Full-time]

Overview:
We are looking for a Customer Service Representative to join our team. You'll be the main point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities:

• Respond to customer inquiries via phone..
• Resolve issues and provide product/service information.
• Process orders, returns, and exchanges.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to meet customer needs.

Requirements:

• Graduation is mandatory.
• Strong communication and problem-solving skills.
• Previous customer service experience preferred.
• Ability to stay calm and professional under pressure.
• Candidate should have min 6 months on paper experience in customer service.

Why Join Us?

• Competitive salary and benefits.
• Growth and development opportunities.