Product Manager - IT (4-6 yrs)

Job Description:

Product Management at Connect and Heal:

- Product Management is perhaps the most challenging; and arguably, the most rewarding work in a technology company.

- We are bringing together the top product managers from across industries and domains to create a great product management organization.

- Our core focus is patient-centricity. Every decision we make revolves around patient (consumer) needs - optimizing for them rather than any other business metric.

- We believe that a great product helps users extract the full value of the underlying offerings, with the least friction. Creating seamless paths, based on real consumer journeys is key to delivering outstanding healthcare products.

- We want to change the primary healthcare landscape of India.

- And in this journey, Product Management is pivotal - ensuring cohesion of the Design, Engineering, Marketing, Analytics, Sales, Business Development, Operations, and Customer Success - to deliver the right value to our customers.

- Our product managers have an understanding of and influence over all the moving parts across all functions. This enables customer centricity in our product offerings.

Key Responsibilities:

Product Strategy & Vision:

- Define and communicate the product vision, strategy, and roadmap.

- Conduct market research and competitive analysis to identify opportunities.

- Align product goals with business objectives and customer needs.

Product Development:

- Collaborate with engineering, design, and stakeholders to prioritize features.

- Write clear and detailed product requirements (PRDs, user stories, etc.).

- Manage the product lifecycle from concept to launch and beyond.

Stakeholder Management:

- Act as the bridge between technical teams and business stakeholders.

- Regularly gather feedback from users, customers, and internal teams.

- Present product updates, timelines, and performance metrics to leadership.

Customer-Centric Approach:

- Understand customer pain points and advocate for the best user experience.

- Use data and analytics to inform decisions and validate product ideas.

- Conduct user testing and iterate based on insights.

Performance & Growth:

- Track product performance through KPIs and OKRs.

- Continuously identify ways to optimize and enhance product offerings.

- Stay up to date with industry trends and evolving technologies.

Key Skills & Competencies:

- Strong analytical and problem-solving skills.

- Excellent communication and collaboration abilities.

- Ability to balance strategic thinking with hands-on execution.

- Experience with Agile methodologies and tools like Jira or Trello.

- Proficiency in using product analytics tools (e.g., Google Analytics, Amplitude).

- Customer-first mindset with attention to detail.