Technical Architect

Job Title: Technical Architect, AMS

Locations: Bangalore/ Pune/ Ahmedabad

Reports to: Senior Manager, AMS

A quick snapshot…

Conga is seeking an experienced Technical Architect who will play a key role in implementing Salesforce.com-based, Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue and rebate management, and other related solutions. This individual will also be responsible for creating custom applications using Force.com and integrating salesforce with other systems.

Why its a big deal…

A Technical Architect will help us design and deliver solutions for enterprise-grade customers using Salesforce products. The intention is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Leading technical design sessions and writing design documents by managing the delivery of integrations and custom extensions will be most critical. This person should also be highly proficient and successful in managing the technical scope of the clients expectations.

Are you the person were looking for?

Related experience. You should understand business requirements from product management and develop product design and enhancements using APEX and Visual Force, C#, Angular / React (or equivalent front-end technologies). Thorough unit testing with a high level of code coverage is necessary. You should have demonstrated experience working as part of an Agile development team. Experience with an automated deployment process will help you score more.

Salesforce Integration and Implementation. Ability to drive deep-level technical discussions with prospects and help set expectations for potential project efforts is a must. A Technical Architect would interact directly with clients and end-users on a regular basis to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances.

Technical Design and Pre-Sales Activities. You would be responsible for providing hands-on expert level assistance to developers for technical issues. Designing and managing the execution of test plans and ensuring a quality solution is delivered will be the key. Ability to

lead a technical requirement gathering session, write requirements, technical architecture documents and manage the integration. This role will include participation in pre-sales activities as and when required.

Education. A bachelors degree in Engineering or equivalent.

Heres what will give you an edge…

Tools and certifications. Salesforce Platform Developer certifications, level I and II are preferred.

Quality oriented. You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (lets face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesnt happen twice. Its your transparency, authenticity and humility are what sets you apart from the rest

Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter -- a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs.  

Industry expertise. Let’s face it, understanding of Software as a Service industry would allow you to hit the ground running.

Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your

experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.