L2 AppDynamics Engineer (6-10 yrs)

Position : AppDynamics L2.

Experience : 6-10 Years.

Location : Chennai, Kolkata, Pune and Bangalore.

Your Team :

You will work with a top-tier organization that's been in the game for 50 years, partnering with some of the world's biggest businesses.

As India's largest multinational business group, they boast a workforce of over 500,000 highly skilled consultants spread across 46+ countries.

Beyond that, they're at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade.

Their commitment to excellence reverberates in everything they do.

Your Job :

- Candidate should have minimum 5+ years of exp in AppDynamics Admin or AppDynamics L2 level (troubleshooting AppD Incident) and must be currently working in AppDynamics.

- Ready to take Incident reduction initiative related to AppDynamics.

- Hands on experience in AppDynamics machine agent installation and configuration.

- Hands on experience in AppDynamics Java agent installation and configuration for different tech stack like Tomcat, WAS ND, Genfire, Tibco BW, Microservices etc.

- Hands on experience in AppDynamics machine agent extension configuration for different techstack like Webserver, Nginx, IBM MQ, Tibco EMS etc.

- Hands on experience in creating dashboards and reports on AppDynamics.

- Having good knowledge in all AppDynamics parameter that are needed to be configured in JVM argument.

- Having good knowledge in troubleshooting the issue related to Node not reporting in controller post agent installation.

- Should be aware of configuration changes needed if one application need to be migrated from one controller to another controller.

- Location of AppD agent logs.

- Enabling different mode in agent logs.

- Should be aware of basic command, ownership and permission changes in Unix.

- Operating in shifts in support engagement.

- Having Problem Solving, Logical and Communication Skills.

- Willingness to upskill in related technology as per project need.

- Business transaction identification, flowcharts, triaging and troubleshooting leveraging AppDynamics, Alert setup and management leveraging AppDynamics.

Your Capabilities :

- Follow ITIL Best Practices and work on various ITIL processes such as Incident Management, Change Management and Service Now Requests etc.

- Onboard different application in AppDynamics though various steps like preparing document for Machine/java agent installation.

- Then provide support in Change Request and guide MW team during those agent installation.

- Troubleshoot the issue if node doesn't report post agent installation.

- Technically lead and groom a team of support executives who are geographically distributed.

- Implement Intelligent automation tools, dashboards to reduce manual effort.

- Understand the overall technical architecture and implement improvements.

- Must be willing to work in shifts (no night shift) and weekends (compensatory off will be provided).

Qualification : BE/ B.Tech.

Skills : AppDynamics, Tomcat, WAS ND, Genfire, Tibco BW, Microservices.