IT Quality Analyst - UAT (3-9 yrs)

The IT Quality Analyst 2 is a developing professional role.

- Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.

- Identifies policy gaps and formulates policies.

- Interprets data and makes recommendations.

- Researches and interprets factual information.

- Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices.

- Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.

- Good understanding of how the team interacts with others in accomplishing the objectives of the area.

- Develops working knowledge of industry practices and standards.

- Limited but direct impact on the business through the quality of the tasks/services provided.

- Impact of the job holder is restricted to own team.

Responsibilities :

- Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production.

- Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.

- Conducts a variety of process monitoring, product evaluation and audit assignments.

- Documents findings and prepares nonconformance reports.

- Tracks nonconformance items and ensures items are resolved before project moves to production.

- Creates and maintains testing verification matrices.

- Gathers, maintains and reports on quality metrics.

- Verifies traceability in project work products.

- Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

- Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.

- Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided.

- Exchanges ideas and information in a concise and logical way; recognizes audience diversity.

- Perform other duties and functions as assigned.