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2 Community Operations Specialist Jobs
Community Operations Specialist
New Relic One
posted 16d ago
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Key skills for the job
Job Description
- Support office Service, employee experience , event activities at site and communicate the priorities of the day.
- Meet the employees during the shift to discuss understand their office experience and communicate priorities.
Manage bookings of the training room and all hands area. - Take rounds of the front office,lobby, cabins, cafeteria workstation area to ensure high standards of housekeeping and hygiene.Take Round of the complete facility (at least twice in a shift) to supervise work of Janitor staff.
- Guide motivate Housekeeping and pantries staff to meet quality standards.
- Escalate all incidents, issues, and pending problems of the day to the WeWork team by logging a ticket.
Implementing best housekeeping practices to upkeep the site always. - Support in-office food program.
- Ensure execution of all preparation (such as cleaning, stationery, snacks, lunch etc.) required for visitors are attended.
- Innovate employee experience with seasonal festivities.
- Budget management as per Senior Office manager.
- Ensure zero stock out situation.
- Close employee requests within 2-6 hrs based on criticality in the ticketing tool.
This role requires
- 2 - 5 years of experience or equivalent in the similar role
- Good levels of oral written communication.
- Good computer literacy.
- Educated to degree level with suitable qualifications with relevant experience in co-working space or facility management or hotel with a demonstrable track record of being the responsible member of a mid - large corporate office or similar facility.
- Strong leadership traits.
- Strong customer service skills, communication skills and the ability to remain calm under pressure.
- Ability to maintain a calm demeanor in emergencies
- Proficient in customer service.
- Proficient in Google Workspace / Microsoft Office
Employment Type: Full Time, Permanent
Read full job description What Community Operations Specialist at New Relic One are saying
What New Relic One employees are saying about work life
based on 4 employees
No travel
New Relic One Benefits
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