Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

HomeLane

Compare

3.5

based on 700 Reviews

3 HomeLane Community Manager Jobs

Community Manager

HomeLane

3.5

based on 700 Reviews

5-10 years

Gurgaon / Gurugram

1 vacancy

Community Manager

HomeLane

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Salesforce Architecture Interior Designing Customer Experience Management Mentoring

+ 1 more

Job Description

As a Community Manager at HomeLane , you will lead a team of internal designers and the design partner community (working out of your showroom)

Be in charge of making every designer successful, and ensure every client gets the best experience
This role thrives on sales & revenue targets - you will lead the team s effort to achieve the sales target
Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom.
- You will lead/coach/mentor your unit of DPs
- Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any improvements with this team will be attributed to your achievement
Design Output-
- NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale)
- Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to help us reach our target numbers
As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface
You will work with the central design team to bring in insights from the client / designer meetings and suggest process improvements/product improvements
You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met
People / Team Management
- Hire and developing a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team

Minimum - 3-year Diploma in Interior Designing / Architecture from a reputed Institution

Minimum 5 years of experience in the Interior design field
Exposure to have built teams is an advantage
People management experience is mandatory - must have led interior designers/architects
Should be an astute designer
Good communication and presentation skills are mandatory

Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Community Manager roles with real interview advice