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Project Technical Support II (RGA (Central Coordination Center))
2-7 years
Lucknow
1 vacancy
Project Technical Support II (RGA (Central Coordination Center))
Community Empowerment Lab
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
CEL is looking for Remote Guide Associates as part of our Central CoordinationCenter team who can work remotely (Telephonically) by respectfully engaging with the studyfrontline team, district-level health officials, facility heads in health facilities,pediatricians, staff nurses, ASHAs, ANMs, CHOs, Mothers, and family members inthe community to meet the highest metrics of success under variousprojects of the CEL
Scope ofWork
Empathetically listen, understand the needs of the health facilityteams, and accordingly strategize to co-develop effective communication
Trust and relationship building with mothers and families ofnew-borns/infants
Regularly assist in preparing leader boards based on theindicators decided as per the needs within projects/strategy
Leverage existing district and block-level quality monitoringteams and mentoring teams of the health system
Assist the team leads in preparing and reviewing the facilityperformance benchmarks and monitor the projects progress according to itstimeframe
Document and preparedetailed weekly/monthly reports on each performance indicator of thefacilities
Identification and mapping of key stakeholders of the facilitiesbased on their roles and responsibilities
Communicate with district and block stakeholders likeadministration and health facility teams
Closely work with all other internal teams to oversee eachfacilitys performance
Update MIS and different data sheets
Support the facility team in the Sustainability of a Mother andNew-born Care Unit and Mother and New-born Care Unit
Improve the quality of care through monitoring and qualityaudit/assessment of facility and field team members
Qualificationand Experience
12thin Science with a Diploma (MLT/DMLT /Engineering) and five years experience inrelevant field OR Graduate degree is preferred with 3 years experience inrelevant fields OR fresh Post Graduate
ICMRage norms will apply and applicants must be age 28 years or below
Can do telecommunication-based respectful engagements withdifferent types of stakeholders regardless of whether they are senior or juniorlike doctors, hospital managers, staff nurses, etc
Can give constructive feedback, negotiate , and plan with theteam
Experiencein the ethical use of AI tools (chatGPT etc
)
)
Proficient in MS Office like Excel, word, and presentation, canprepare detailed reports
Fair knowledge of basic data analysis, and is tech-savvy
Excellent communication and documentation skills in Hindi/English
Understanding and skills in regional/local spoken in differentregions
Requirements
12thin Science with a Diploma (MLT/DMLT /Engineering) and five years experience inrelevant field OR Graduate degree is preferred with 3 years experience inrelevant fields OR fresh Post Graduate
ICMRage norms will apply and applicants must be age 28 years or below
Employment Type: Full Time, Permanent
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based on 11 employees
Flexible timing
Monday to Saturday
Within country
Day Shift
Community Empowerment Lab Benefits
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