Collaborate with the application team to gather user feedback, submit ideas, and contribute to operational innovations.
3 to 5 Years
Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.
Analyze business requirements and processes, identify improvement areas, challenge requests, and recommend optimal solutions in line with documentation standards.
Work with multiple development teams, track progress, and inform stakeholders of any blockers or changes.
Collaborate with support teams for onsite troubleshooting and with remote teams as needed.
Conduct meetings, training sessions, and workshops for key users to ensure smooth adoption of systems.
Manage both legacy and new systems, including scoping, implementation, and deployment.
Conduct UAT testing after each sprint.
Participate in the development and scoping of new solutions.
Drive projects using Agile methodologies and project management frameworks.
Lead the standardization of processes and the implementation of group systems across the organization.
Strong analytical and problem-solving abilities.
Communicate issues and solutions effectively to stakeholders.
Work independently and within an agile team environment.
Excellent interpersonal, written, and verbal communication skills.
Eagerness to learn and develop both personally and technically.
Detail-oriented with strong interpersonal, analytical, and problem-solving skills.