Engineer 1 - User Experience

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Job Summary

Responsible for researching customer usability experience of digital media. Reviews the initial web design; assesses usability, look and feel of the Web site. Creates simple demos of new tools and documents functionality designed. Monitors the digital media form created to determine traffic through the Web site. Depends on others for instruction, guidance and direction. Develops competence in own area by performing routine work.

Job Description

Core Responsibilities

• Specializes in user experience strategy and design, as well as front-end prototyping for web, mobile and other digital delivery platforms; helps drive the support and future development for the companys public Web site and public digital communications channels.
• Coordinates and contributes to the experience design for external digital communications and Web sites for the company, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development.
• Assists with a variety of web and new media projects for the company and collaborates in special projects for the company where there are additional needs for public web, new media communication and the use of the companys public Web site.
• Assists in efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do whats right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Adobe Campaign Classic, Campaign Management, Cascading Style Sheets (CSS), JavaScript

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelors Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.