DevOps Engineer 2

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Job Summary

Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Able to perform effective Incident Management from incident start through resolution, partnering with Engineering and Deployment to determine root cause, and drive rigorous Problem Management to follow through on actions items.
• Fosters and encourages a culture of clear and precise communication, continuous improvement, and employee engagement
• Focused on best-in-class reliability engineering and operations methodologies
• Focused on reducing alerts and decreasing MTTR.
• Develops strong working partnerships built on responsiveness and mutual accountability, with leaders inside and outside of the organization
• Regularly review and understand upcoming changes with an eye toward possible conflicts, process issues or necessity for extra vigilance
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Strong experience in Application Support and Operations, with Event management, Incident Management, Problem Management and Change Management.
• Must have experience in running Incident Bridges, Sending Incident Communications as an Incident Manager .
• Must have experience in running Major Incident Bridges ( P1 / P2) .
• Exceptional written and oral communication skills, with ability to articulate complex situations clearly and plainly.

• Technical experience :

• Good understanding of Application Architectures , Microservices , API s , CDN, CMS, Application Load Balancers, Databases, webservices, Middleware,
• Knowledge of Microsoft authentication, Microsoft Windows, MS Office 365 suite, Networking, Security DNS, AWS/Azure Cloud computing, Weblogic, or other areas as a developer or fix agent.
• Highly collaborative with a strong work ethic.
• Embraces challenges, displays strong creative flexibility.
• Bachelor s degree or equivalent.
• Familiarity with Site Reliability Engineering (SRE), ITIL .
• Working Knowledge of any Cloud computing platform (AWS, Azure, etc).

Shift Work Disclaimer: Candidate must be willing to work any of the shifts covering 6:00 AM to 2:30 PM IST , 1:30 PM to 10. 30 PM IST; 09:30 PM - 06:30 AM IST) ; workweek may include weekends and shift timings are rotational every month based on business needs and priorities

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelors Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.