CS, Analyst - UK Shift

As a Client Support Analyst within the Operations team, you will be part of a high impact team focused on delivering exceptional service to our clients. Reporting into an Associate, you will be responsible for the day-to-day .

The Client support team is the start of workflow for numerous departments within Colmore. The team s work is time critical to the successful delivery of Colmore s service to our client our clients. The team is responsible for the extraction, initial processing and allocation of third-party financial documentation ahead of downstream data capture activities.

You will be responsible for the timely completion of workflow tickets in line with client and internal SLAs / KPIs (service level agreements / Key performance indicators). You will interact with third parties in order to establish access and identify and obtain financial reporting required for Colmore s downstream processes. You will engage with internal business stakeholders to effectively manage deliverables and continuously improve client experiences.