Collection Manager (Two wheeler loans - Gujarat area)

Role & responsibilities

Scope of work area - Mehsana, Patan, Palanpur, Gandhinagar, Rajkot and other areas within Gujarat.

• Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans)
• Handling team of callers, Field Executives, ceasing agency co-ordination
• Managing Quality TAT.
• Should be good in data analysis, report making.
• Planning and executing collection on a monthly basis to achieve collection efficiency
• To monitor team performance periodically.
• To Guide and lead the team towards achieving monthly targets.
• Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem.
• Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units.
• Maintaining Reports Database.