Collection Officer- Two Wheeler

Roles and Responsibilities

• Manage collection operations for two-wheeler loan accounts, ensuring timely recovery of outstanding amounts.
  
• Conduct field visits to meet with customers, negotiate settlements, and implement repossession procedures when necessary.
  
• Collaborate with internal teams to resolve customer queries and issues related to loan disbursements, interest calculations, and documentation.
  
• Maintain accurate records of all interactions with customers, including phone calls, emails, and physical meetings.
  

Desired Candidate Profile

• 2-7 years of experience in vehicle finance or similar industry.
  
• Strong understanding of bucket management principles for effective account handling.
  
• Proficiency in using technology-based solutions for efficient collections processing.
  
• Excellent communication skills for effective negotiation with customers during field visits.