KreditBee - Collection Manager - Legal Operations - LLB (5-10 yrs)

Collection Manager- Legal Operations

Position Overview:

We are seeking a seasoned legal professional to lead the legal-collection operations for multiple secured and unsecured businesses in our portfolio. The ideal candidate will manage end-to-end legal collection processes, ensuring seamless recovery of overdue accounts through effective strategies, compliance with regulations, and cross-functional collaboration. This role will report into the Head of Collections, KreditBee.

Key Responsibilities:

1. Legal Warnings and Notices:

- Oversee the generation of soft and hard dunning notices in bulk using predefined rules and templates.

- Ensure timely and accurate dispatch of digital and physical legal notices to delinquent customers.

2. Litigation and Arbitration Management:

- Identify cases suitable for arbitration or actionable under Section 138 of the Negotiable Instruments Act.

- Coordinate bulk assignment of cases to external counsel, ensuring accurate documentation and adherence to protocols.

3. Court Case Tracking and Automation:

- Utilize technology to monitor legal case progress across multiple courts, focusing on updates such as next hearing dates, judgments, and order copies.

- Implement automated systems to streamline case monitoring and reduce manual intervention.

4. Vendor Management and Cost Control:

- Manage vendor relationships with external legal counsel and service providers.

- Implement appropriate billing structures and monitor spends to ensure cost-effective operations.

5. Regulatory Compliance and Reporting:

- Ensure all legal collection processes align with RBI guidelines and NBFC regulatory frameworks.

- Maintain strict adherence to legal standards for notice formats and dispatch timelines.

- Generate detailed reports on legal collection status, case progress, and budget utilization for senior management.

6. Collection Strategy

- Develop and implement robust legal collection strategies tailored for both secured and unsecured portfolios.

- Drive recovery efforts by analyzing and categorizing delinquent accounts, implementing targeted corrective actions.

- Work closely with sales, operations, and risk teams to align recovery efforts with broader business objectives.

Qualifications and Experience:

- Bachelor's degree in Law (LLB)

- 5+ years of experience in legal operations, collections, or a similar role, preferably in the financial services or NBFC sector.

- Deep understanding of arbitration processes, Section 138 cases, and court systems in India.

- Proficiency in legal automation tools and technologies, with experience managing large-scale operations.

- Strong vendor management and negotiation skills.

Key Competencies:

- Excellent analytical, organizational, and problem-solving skills.

- High attention to detail and ability to manage high-volume portfolios.

- Strong communication and stakeholder management abilities.

- Proven ability to lead and implement process improvements.

What We Offer:

- Opportunity to work with a leading NBFC in high impact role.

- Competitive salary, performance-based incentives and professional growth opportunities.

- A collaborative and technology-driven work environment.