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3 Cogoport Jobs

Cogoport - Associate/Manager - Business Development (2-5 yrs)

2-5 years

Mumbai, Gurgaon / Gurugram

Cogoport - Associate/Manager - Business Development (2-5 yrs)

Cogoport

posted 2mon ago

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Job Description

Job Title: Business Development Associate/Manager

Location: Gurgaon/Mumbai

Work Type: Full-Time

Role Overview

As a Business Development Associate/Manager, you will reach out to potential customers, generate leads, and guide them through the onboarding process to Cogoport's platform. You will drive customer acquisition, manage key relationships, and ensure the smooth execution of shipments. You will play a key role in growing the business through strategic sales efforts, customer retention, and process improvement.

Key Responsibilities:

Cold Calling & Lead Generation: Reach out to potential customers through calls to introduce Cogoport, understand their business needs, and generate leads for the sales pipeline.

Customer Profiling: Gather insights on customer pain points, shipment requirements, and

business challenges to tailor future interactions.

Customer Acquisition & Business Growth: Proactively identify new business

opportunities, reach out to potential customers and convert them into long-term clients by demonstrating the value of Cogoports solutions.

Managing Customer Relationships: Develop and maintain strong relationships with

customers, ensuring a smooth shipment process from booking to delivery, and addressing

any issues that arise.

Customer Retention: Strategize and implement initiatives to improve customer retention, including offering personalised service and solutions tailored to customer needs.

Handling Inquiries & Complaints: Serve as the first point of contact for customers with inquiries or complaints. Work closely with internal teams to ensure timely and effective resolution.

End-to-End Shipment Coordination: Oversee critical shipments and ensure execution is flawless, ensuring customers are updated regularly on their shipment status.

Cross-Functional Collaboration: Coordinate with operations, finance, and other teams

KPIs:

Number of Calls Connected: The total number of successful cold calls made to potential customers, which helps measure outreach effectiveness.

Lead Generation: The number of potential customers who express interest or request further information about Cogoports services.

Number of Containers Booked: The total number of containers or shipments booked as a direct result of customer acquisition efforts.

Number of Transactions: Total number of successful customer transactions or bookings completed.

Revenue Generated: Total revenue generated from the sales made by the manager or sales targets met.

Average Deal Size: The average value of bookings made by the manager, helping track the quality of sales.

New Business Acquired: The number of new customers converted and onboarded from prospects.

Lead Conversion Rate: The percentage of leads converted into customers who book containers or shipments.

Skills and Qualifications :

Education : Graduate or equivalent with 2+ years of experience in sales or business development focused on logistics or supply chain only.

Industry Expertise : Proven track record in logistics, freight forwarding, or supply chain, with B2B client management.

Sales Achievement : Consistently met and exceeded sales targets, handling high-value accounts and long sales cycles.

Communication & Negotiation : Strong communication and relationship-building skills with fluency in Hindi and English.

Adaptability: Ability to work in a fast-paced environment, efficiently managing multiple tasks.

Problem-Solving: Proactive in solving client issues and ensuring customer retention.


Functional Areas: Sales

Read full job description

Prepare for Business Development Manager roles with real interview advice

People are getting interviews at Cogoport through

(based on 42 Cogoport interviews)
Campus Placement
Referral
Job Portal
Company Website
Walkin
58%
21%
12%
2%
2%
5% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Cogoport are saying

3.8
 Rating based on 12 Business Development Manager reviews

Likes

There is so much to do and thus expand your capabilities. Free hand is extended by the top leadership along with their support. Such backing builds the confidence. I happen to exchange notes and have discussions with the fellow managers. It is a learning process and we are reachable for each other. Those with the will can learn much..Read More

Dislikes

I prefer to think on those things that are in my control

Read 12 reviews

Business Development Manager salary at Cogoport

reported by 33 employees
₹3.4 L/yr - ₹13.7 L/yr
7% more than the average Business Development Manager Salary in India
View more details

What Cogoport employees are saying about work life

based on 627 employees
73%
40%
64%
97%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Cogoport Benefits

Job Training
Soft Skill Training
Work From Home
Health Insurance
Gymnasium
Free Transport +6 more
View more benefits

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