Senior Implementation Developer

At Foundation AI, we are seeking a Senior Implementation Developer who will play a critical role in ensuring the seamless onboarding of new customers and the successful implementation of our flagship product, Extract Filer. You will be responsible for working closely with clients, project managers, and cross-functional teams to customize the product, ensuring it aligns with customer needs and facilitates a smooth go-live experience. Your expertise in Python scripting, PostgreSQL, AWS, and automation will help drive operational excellence and client success.

As a Senior Implementation Developer, your contributions will directly impact customer satisfaction, driving the effective adoption of our solutions and supporting high-quality implementations.

Key Responsibilities:

• Customer Onboarding & Go-Live: Lead the end-to-end implementation process, from gathering customer requirements to ensuring smooth go-live. Ensure customers are set up efficiently and effectively, minimizing downtime and maximizing satisfaction.
• Python Scripting & Automation: Develop and maintain Python scripts to automate workflows, improve efficiency, and streamline processes for the customer. Leverage your knowledge of pandas, numpy, requests, and beautiful-soup to drive automation initiatives.
• Database Expertise: Design and optimize complex PostgreSQL queries and ensure data integrity. Use your skills to support both relational and NoSQL databases in the backend, ensuring high-performance data retrieval.
• Customer Change Requests: Handle customer change requests promptly, assessing the impact of requested changes, proposing technical solutions, and ensuring they align with overall business goals.
• Jira & Project Management: Leverage Jira (or similar tools) to manage tasks, track project milestones, and ensure efficient project delivery. Ensure the team meets deadlines and deliverables during customer go-live phases.
• Collaboration Across Teams: Work cross-functionally with Implementation Managers, QA Engineers, and the Product Team to ensure timely delivery and quality in all implementations. Lead technical discussions and mentor junior developers.
• Troubleshooting & Support: Provide technical troubleshooting and support during the go-live process, ensuring customers experience minimal disruptions. Resolve any software-related challenges quickly and effectively.
• Documentation: Maintain detailed documentation of configurations, customizations, and implementation processes to share knowledge internally and streamline future onboarding efforts.

Required Skills & Experience:

• 5+ years of experience in Implementation Development, with a proven track record of successful customer onboarding and go-live events.
• Strong proficiency in Python scripting and automation, including libraries such as pandas, numpy, requests, and beautiful-soup.
• PostgreSQL expertise with experience designing and optimizing complex queries, and managing data integrity across relational and NoSQL databases.
• Proven experience with cloud platforms, especially AWS services like S3, Lambda, EFS, and SES.
• Hands-on experience using Jira (or similar tools) for managing tasks and tracking project progress, particularly in the context of customer-facing implementations.
• Experience with CI/CD pipelines for data operations, leveraging tools such as Jenkins or GitLab CI.
• Solid experience in API integrations and working with external systems to integrate seamlessly with our product.
• Expertise in at least one Python web framework (Django, Flask, FastAPI) to build scalable, production-grade applications.
• Strong troubleshooting skills, capable of resolving implementation issues and providing effective solutions in real-time.
• Deep experience in managing customer-driven changes and requirements, ensuring all modifications align with overall project goals.
• Excellent communication skills, with the ability to collaborate effectively with both technical teams and customers.
• Attention to detail in all aspects of implementation, ensuring configurations and customizations are accurate and high-quality.
• Mentorship experience to guide junior developers, offering technical advice and ensuring the team follows best practices during project execution.

What You'll Bring to the Team:

• A strong background in leading implementation projects and successfully overseeing go-lives, ensuring smooth transitions and high customer satisfaction.
• Leadership and collaboration skills, able to work cross-functionally and guide teams through complex technical implementations.
• A passion for customer success, with the ability to balance technical expertise with an understanding of client needs.
• Self-driven and motivated with the ability to work independently, manage time effectively, and take ownership of implementation projects.
• A deep understanding of cloud technologies, databases, and automation to drive efficiency in implementations.

At Foundation AI, youll play a crucial role in driving the successful implementation of our solutions and supporting the long-term success of our customers. If youre a seasoned Implementation Developer with strong experience in Python, PostgreSQL, and go-live management, we’d love to hear from you!