Mainframe Operation

Mainframe Production Control Analyst - responsible for managing and supporting mainframe operations, ensuring the smooth execution of batch jobs, and maintaining system performance and availability. ? Use automated scheduling tools such as Zeke and Zena to manage and automate batch jobs. ? Manage code movement using Endeavor. ? Utilize Mobius for output management and report distribution. ? Troubleshoot business-critical applications to ensure smooth operations. ? Understand and apply standard operating procedures to meet business needs and requirements. ? Maintain appropriate time to resolution for support tickets. ? Log and record support tickets with appropriate priority. ? Install computer peripherals for users as needed. ? Improve customer service, value, and satisfaction through effective communication and support. ? Perform other duties as assigned to support mainframe operations. ? Train new hires on systems and applications. ? Develop strong partnerships with other groups within the organization to aid in problem resolution. ? Assist in the development, implementation, and maintenance of new processes or modifications to existing processes, policies, and standards. ? Experience with automated scheduling tools like Zeke and Zena. ? Knowledge of COBOL, JCL, and REXX. ? Familiarity with output management tools like Mobius. ? Understanding of security compliance and disaster recovery planning.